What These Terms Actually Cover
When you create a sona11 account, you enter into an agreement with us. That agreement covers how your account is opened, how your wallet activity is processed through bKash, Nagad, or Rocket, and what happens if either side needs to close or suspend the relationship. You
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must be of eligible age under your local law to hold an account — we do not determine that threshold for you, and eligibility varies by region. One account per person applies; running duplicate accounts is grounds for suspension. We may update these terms at any
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time. When we do, we post the revised version to this page and notify you through your registered account contact. Continuing to use sona11 after a change takes effect means you accept the updated terms. Wallet transactions processed through bKash, Nagad, or Rocket are subject to
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those providers' own terms alongside ours. If a transaction is disputed, the records held on our platform and those reported by the payment provider are both used to resolve it. We reserve the right to limit, suspend, or close accounts that breach these terms, show fraudulent
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activity, or are flagged by payment verification. Any balance remaining in a suspended account is reviewed case by case under our standard withdrawal process.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.