Withdrawing Funds Back to Your Wallet
When you want to pull money out, go to the cashier and choose the withdrawal tab. Select the wallet you want paid — bKash, Nagad, or Rocket — and enter your registered wallet number along with the amount. If your account verification is complete, the request moves to processing without extra steps. We do not publish fixed payout windows because transfer speed
varies by wallet and time of day, but the path from request to wallet is direct. Keep your registered wallet number current in account settings to avoid any hold on the payout.
- Open withdrawal tab — From the cashier, switch to the withdrawal tab and confirm you are logged in to the correct sona11 account.
- Select payout wallet — Choose bKash, Nagad, or Rocket and enter the wallet number where you want the funds sent.
- Enter amount and submit — Type the withdrawal amount, review the details on screen, and submit the request.
- Verification check — If your account is verified, the request processes directly. Unverified accounts are prompted to complete the KYC step first.